Grievance Processes Assessment

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Assessment Questions:




1) Name three kinds of grievance processes.*


2) Name five types of disciplinary actions.*


3) What is meaningful to you about the idea of relationship prudence (as compared to jurisprudence)?*


4) Imagine that you are a member of an ethics committee and the following grievances were brought to you. Pick one of these four (or choose another that has a current interest for you). Describe what questions and responses your committee could use to focus on accountability, repair, and education.*

• Practitioner engaged in inappropriate hugging.
• Practitioner didn’t address client’s concerns and complaints.
• Client said that the work was not producing any change.
• Practitioner engaged in work they were not adequately trained for.

Feedback




1. Please rate in terms of value: 1 (lowest) …………… 5 (highest)

Professional:  1 2 3 4 5
Personal:  1 2 3 4 5
Reading:  1 2 3 4 5
Self-study:  1 2 3 4 5
Questions:  1 2 3 4 5


2. Please rate from 1 (lowest)……….5 (highest)

What was the degree of ease, if needed, in communicating with me:  1 2 3 4 5
What is the quality of reading materials (ie professional in appearance,
accurate information, free of typos):		  1 2 3 4 5
Was there adequate support for the content questions:  1 2 3 4 5
Were the unit objectives supported by the home study materials:  1 2 3 4 5
Were assignments carried out in a private and secure manner:  1 2 3 4 5
Did the content lend itself to a home study format:  1 2 3 4 5


3. How many hours/minutes did the following pieces take you?

Reading:
Self-study:
Questions:


4. Anything else you’d like to say?


5. Your Helping Profession:


6. Organization Requiring CEUs:


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